Certified ISO 9001 Foundation

Certified ISO 9001 Foundation

This course enables participants to learn about the best practices for implementing and managing a Quality Management System (QMS) as specified in ISO 9001:2008, as well as ISO 9004:2009 (Managing for the sustained success of an organization -- A quality management approach). The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Learning Objectives



  • To understand the implementation of a Quality Management System in accordance with ISO 9001
  • To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
  • To know the concepts, approaches, standards, methods and techniques allowing to effectively manage a Quality Management System
  • To acquire the necessary knowledge to contribute in implementing a Quality Management System (QMS) as specified in ISO 9001

  • Examination and Certification


  • The “PECB Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    •Domain 1: Fundamental principles and concepts of Quality Management
    •Domain 2: Quality Management System (QMS)
  • Duration: 1 hour
  • A certificate of "PECB Certified ISO 9001 Foundation" will be issued to participants who successfully pass the exam and comply with all the other requirements related to this credential
  • Course Contents


    Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001
  • Introduction to the ISO 9000 family of standards
  • Introduction to management systems and the process approach
  • Fundamental principles of Quality Management
  • General requirements: presentation of the clauses 4 to 8 of ISO 9001
    Day 2: Implementing requirements from ISO 9001:2008 and Certification Exam
  • Implementation phases of the ISO 9001 framework
  • Continual improvement of Quality
  • Conducting an ISO 9001 certification audit
  • Certification Exam
  • Deliverables

  • Certification fees are included in the exam price
  • A student manual containing over 200 pages of information and practical examples will be distributed to participants
  • A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions
  • Official Courseware
  • Class-room Training
  • Guided Self-Study
  • Mock Exams
  • In-class Drilling Sessions
  • Comprehensive Revision
  • Exam Guidance
  • Facilitator Support
  • This training is based on both theory and practice
  • Sessions of lectures illustrated with examples based on real cases
  • Review exercises to assist the exam preparation
  • Target Audience


  • Members of a Quality team
  • Professionals wanting to gain a comprehensive knowledge of the main processes of a Quality Management System (QMS)
  • Staff involved in the implementation of the ISO 9001 standard
  • Staff involved in operations related to a QMS
  • Auditors